Our Services
At Office Pavilion Houston, our sole objective is to anticipate, understand and respond to your needs. From simply selling a chair to providing a total work environment solution, we provide ongoing support services that meet your changing needs long after the initial sale. Inquire about our industry leading service guarantee. We ensure your satisfaction in writing with our unique service promise. You can tailor an individual service solution by choosing from our comprehensive menu of services:
Project Management
Back to TopProject management encompasses the planning, organizing, directing, and controlling of resources to fulfill a contract furniture sale within an established scope of work and the coordination of all phases of the project. From inception, they:
- Assume full responsibility for coordinating all project activity.
- Create detailed schedules and monitor the progress of internal and external project activities.
- Ensure that deadlines are met and deliveries are accurate.
- Create project punch lists.
- Document follow-up activities through project completion.
Space Planning and Design
Back to TopProject design and CAD services include researching customers’ needs to produce design concepts and proposals, furnish construction plans and drawings, develop furniture layouts, specifications, and product typicals, and produce as-built drawings. We offer:
- Comprehensive space planning and design services.
- A broad range of CAD and specifications services.
- Expertise and knowledge in creating a work environment that aesthetically and functionally meets your needs.
- Reconfiguration and inventory services to include:
- Furniture contract documentation
- Furniture evaluation
- Interior finish selection
- Projects requirements and programming
- Space planning
- Specifications and cost estimating
Delivery and Installation
Back to TopOur trained Installers and Service Technicians will deliver products and services with the highest quality standards in our industry. Delivery and installation include:
- Delivering all product to the site on schedule
- Unloading
- Disassembling existing furniture
- Removing and installing in a different location
- Unpacking new product
- Staging new product
- Installing new product
- Cleaning new product
- Adjusting new product
- Trash removal
Our quality standards for installation are as follows:
- Prior to delivery, review order for accuracy.
- Upon arrival at site, take every precaution to protect the facility from damage.
- Take particular care to handle the products in a way that ensures they remain damage free.
- During the installation keep the floor free of debris.
- Work safely and efficiently at all times.
- At the end of the installation assure all products are working and the site is clean and clear.
Asset and Inventory Management
Back to TopYou have a significant investment in your assets and inventory. When your product is stored, it needs protection and management. And that’s exactly what it gets from Office Pavilion. We provide short or long term storage, as well as receiving and inspection services. Asset and inventory management may involve:
- Receiving
- Inspecting
- Storing
- Accounting for and management of product
At Office Pavilion we assemble a professional team with expertise to manage your assets. We use our proprietary AIM software to track and manage existing assets whether they’re in use or in storage, so you will always know exactly where everything is and how much you have.
Warehousing, Receiving, Inspection and Storage
Back to TopWarehousing, receiving, inspection and storage include providing a secure warehouse with sufficient storage space and receiving and inspecting product.
Move Management
Back to TopWhether you are moving a few staff members or relocating your entire company, we can:
- Manage your entire process, from tear-down to reconfiguration.
- Ensure a smooth transition and minimal downtime.
- Coordinate all move activities, including property management; as well as, electrical and data contractors.
Refurbishment Services
Back to TopWe perform a wide range of furniture repair and restoration services, including:
- Chair cleaning
- Chair repair
- Reupholstery
- Electro-static painting
- File repair
- Panel cleaning
- Wood refinishing
- Wood repair
- Wood touch up
Many of these services can be performed on site, minimizing inconvenience or downtown.
Order Management
Back to TopIn a competitive economy, can your organization afford to waste money on out of control purchasing costs? We can help you streamline your transaction process, reduce your purchasing costs, improve your order accuracy, and shorten your order cycles. Product procurement and bid analysis include:
- Furniture and vendor evaluation
- Bid analysis and negotiations
- Specifications review and purchasing logistics
Warranty Services
Back to TopAt Office Pavilion we have the appropriate tools, replacement parts and certified skills to repair and maintain our manufacturer’s products under warranty terms.
Furniture Maintenance
Back to TopFurniture maintenance include the ongoing maintenance services of your furniture as required or specified by the manufacturer to ensure that the furniture is in good working order and is safe to use.